IP Telephony, Contact Centre & Video Conferencing

Today’s organizations must contend with increasingly complex communications environments that feature a wide array of communications methods. Employees, business partners, and customers communicate with one another through infinite combinations of phones, voice messaging, e-mail, fax, mobile clients, and rich-media conferencing. The result is information overload and misdirected communications that delay decisions, slow down processes, and reduce productivity. Companies have already realized the benefits that a robust IP telephony system.